1. About Terms and Conditions
Please review the following terms and conditions carefully as they set out your rights and obligations relating to the Stratabox products, services and program that are available for online subscription via the Stratabox website.
In these terms and conditions “we” and “us” or “Operator” or “Proprietors” mean Stratabox, a registered business name of LPCC Pty Ltd, ABN 38 610 224 765, as the business operating the online system trading as stratabox.com.au. “You”, “Yours”, “The Client” or “Subscriber” means you as the individual or collective organisation as purchaser of the Stratabox portal. “The Parties” shall mean both parties to this agreement.
Your placement of an online order on stratabox.com.au constitutes your agreement that these terms and conditions are acceptable, so be certain you understand them before you place your order.
An annual prepaid Stratabox subscription will commence from the date of purchase and continue for a full 12 month period, expiring on the same day of the month in 12 months time. Once a subscription has commenced it cannot be cancelled and refunds are not provided.
These Terms and Conditions are subject to change at any time.
By accepting these Terms and Conditions you as the customer are also accepting the terms as outlined under the Privacy Statement which appears elsewhere on the Stratabox website.
2. Terms and Conditions
The following Terms and Conditions apply to all online subscriptions that constitute a Stratabox subscription. Terms, conditions, subscription entitlements, pricing, support services and availability are all subject to change.
2.1 General: Stratabox provides a range of exclusive benefits including free software updates and access to technical support. Stratabox can only be purchased as an annual prepaid subscription.
Subscribers will be provided with a renewal reminder notice up to 30 days prior to the expiry date of their subscription. If you renew your subscription, by paying the renewal fee prior to or up to 60 days after the expiry date, you will maintain continuity of your subscription benefits and your annual renewal date will remain unchanged.
If you do not renew your subscription within 60 days of the expiry date, you will lose continuity of benefits and will be required to commence a new Stratabox subscription.
In the event that your subscription lapses, data held will be deleted 6 months after the expiry date.
2.2 Prices for Stratabox subscription are subject to change at any time after the completion of the initial 12 month period. We will provide subscribers 30 days advance notice of any pricing changes.
In the event that there is a default with payment of your subscription, your entitlements will be suspended until payment is made.
2.3 Stratabox provides an entitlement to technical support which can be accessed via telephone or email. This entitlement will be available as long as you have an active Stratabox subscription.
Availability of technical support services may deviate from published support hours due to downtime for systems and server maintenance and observed Australian public holidays.
Technical support enquiries are limited to the following areas: installation, upgrade assistance, basic usability and functionality, and related documentation.
Additionally, we do not claim to be able to resolve technical issues that are specific to your local hardware or operating environment, including networking or connectivity problems, integration with third–party products or service providers.
2.4 The Stratabox subscription includes an entitlement to revisions and upgrades without charge. Stratabox makes no commitment to release new updates and there are no scheduled dates for compliance updates or new feature releases.
2.5 We are unable to guarantee that the Stratabox website and program will be free from viruses or bugs. The Proprietors recommend all subscribers configure their technology including programs and platforms with appropriate virus protection software.
2.6 The Operator warrants that all reasonable steps have been taken to ensure the security of data held as part of the service offered through Stratabox. In agreeing to the Terms and Conditions as stated herein the subscriber understands and accepts the terms as outlined in the Security Statement elsewhere on this website.
3. Intellectual Property Rights
All rights, title, and interests, including, but not limited to, all copyrights, trade secret rights, patent and trademark rights in the website and software (including but not limited to any images, photographs, animations, video, audio, music, text and “apps”) are owned by and shall remain the sole property of the Operator.
4. Exclusion and Limitations of Liability
4.1 All Stratabox online purchases are subject to the application of the provisions of the Australian Consumer Law (ACL) (whether applied as a law of the Commonwealth or any State or Territory of Australia) and the exercise of any right or remedy conferred by the ACL. Anything contained in herein that would contravene the ACL shall be considered void and of no effect.
4.2 All information provided on the Stratabox website and by Stratabox directors, employees, contractors or agents is of a general nature and is intended as a guide only and should not be substituted for proper legal advice. Seek professional legal advice before taking any action based on any information noted. The Operator will not be held responsible for any action taken as a consequence of same.
4.3 To the extent permitted by law, except in relation to personal injury or death, neither the Operator nor any of its Beneficiaries or Associates are liable to you for any loss or damage of any kind whatsoever (whether direct, indirect or consequential loss or damage or otherwise) suffered by you or liability incurred by you caused by, in connection with, or resulting from anything Stratabox does or does not do, or delays in doing, or any negligence, misrepresentation, or other default by Stratabox or its officers, employees, contractors or agents, whether or not it is contemplated or authorised by this Agreement. This exclusion applies irrespective of what you are claiming, including:
a. Loss of profits or business;
b. Loss of opportunity;
c. Loss, destruction, corruption of data or expenses incurred for reconstructing or re-keying data, and however liability arises or might arise (whether through tort or contract) if it were not for this clause.
If the Operator or any associates are ever liable (whether for direct, indirect or consequential loss or damage or otherwise) to you and, for any reason, cannot rely on any exclusion of liability set out in this clause, the maximum liability of the Operator to you is limited to the amount paid by you for the Stratabox subscription.
The exclusion and limitations of liability also apply to the benefit of the associates including contractors, service providers and other agents of the Operator.
Links to other useful websites will be provided from time to time. The Operator makes no warranty for the accuracy and completeness of information provided through such links.
5. Privacy Statement
The Terms and Conditions as stated herein should be read in conjunction with our Privacy Statement which is outlined on the Stratabox website.
6. Cessation of Business
In the event of the winding up of Stratabox, for whatever reason, then the Operator warrants that all information and data relevant to the Subscriber stored by Stratabox in the Cloud, will be deleted within 6 months of the cessation of services provided between Stratabox and the client.
7. Sale or License of Website, Program and Customer Assets
Nothing in this agreement shall prohibit or limit the right of the Proprietors of Stratabox as Operator of the Stratabox portal to on-sell or license the operating system and, therefore, its customers/clients to a third party. Such transactions may see an alteration to the terms of this agreement.
8. Applicable Law
Any disputes or claims that might arise are governed by Australian law. The parties agree to the exclusive jurisdiction of the courts of New South Wales in the event of any action against the Proprietors.